MS365 Administrator
Location: India - Remote
Job Type: Full-Time
Experience: 2--6 Years
Job Summary
We are looking for an experienced MS365 Administrator II to manage and support our Microsoft 365 environment. The ideal candidate will have hands-on experience with Microsoft 365 tenant administration, Exchange Online, Entra ID, Teams, SharePoint, OneDrive, security, compliance, and Conditional Access.
This is a mid-level role requiring the ability to independently handle moderately complex Microsoft 365 administration, troubleshooting, security, and support activities.
Key Responsibilities
- Manage Microsoft 365 tenant configuration, service settings, domains, and overall tenant health.
- Administer Microsoft 365 licensing, assignments, and usage across different M365 services.
- Manage and troubleshoot Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
- Administer Entra ID (Azure AD), including users, groups, roles, access, and lifecycle management.
- Configure and maintain Conditional Access, MFA, SSO, and RBAC policies.
- Implement and maintain Microsoft 365 security controls, including Defender for Office 365 and Secure Score recommendations.
- Configure and manage security and compliance policies such as DLP, retention, information protection, and audit logging.
- Resolve escalated end-user issues related to Microsoft 365 services.
- Support user onboarding and offboarding, including account and license provisioning/de-provisioning.
- Monitor Microsoft 365 service health, incidents, license utilization, and tenant status.
- Work with Security and IT teams to address audit findings and drive remediation to completion.
- Use PowerShell for Microsoft 365, Exchange Online, and Entra ID administration and automation.
- Document configuration changes, standard operating procedures, and knowledge base articles.
- Collaborate with cross-functional IT teams on Microsoft 365 upgrades, migrations, and feature rollouts.
- Follow ITSM, incident management, escalation, and change management processes.
Required Skills
- Microsoft 365 tenant administration
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive
- Entra ID (Azure AD)
- Conditional Access
- MFA and SSO
- Microsoft Purview
- DLP and retention policies
- Defender for Office 365
- Microsoft Secure Score
- PowerShell scripting and automation
- Microsoft 365 licensing administration
- Audit and compliance reporting
- ITSM / ticketing platforms such as ServiceNow or Jira
- Group Policy and endpoint configuration
- Strong troubleshooting and problem-solving skills
- Good stakeholder and communication skills
Required Experience
- 3--6 years of hands-on experience administering Microsoft 365 environments.
- Strong experience with Exchange Online and Entra ID (Azure AD).
- Practical experience with Microsoft 365 security and compliance tools.
- Experience managing Conditional Access, MFA, licensing, and user lifecycle activities.
- Experience handling escalated technical issues and working with cross-functional IT teams.
Education
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Equivalent education combined with relevant certifications may also be considered.
Preferred Certifications
- Microsoft 365 Certified: Administrator Expert (MS-102)
- Microsoft Certified: Identity and Access Administrator Associate (SC-300)
- Microsoft 365 Security Administrator / SC-401 certification is a plus.
What We're Looking For
- Strong hands-on Microsoft 365 administration experience
- Ability to work independently on moderately complex technical issues
- Strong focus on security, compliance, and service reliability
- Customer-focused approach to technical support
- Good documentation and communication skills
- Ability to adapt to changing business and technical requirements
Work Location: Remote, India
Pay: ₹500,000.00 per year
Work Location: Remote
