Job summary
ABC is developing a network of Lived Experience Advisors to help shape and improve our Health Inclusion services. We are seeking individuals with lived experience from one or more of the following backgrounds:
- Gypsy, Roma and Traveller (GRT) communities
- Homelessness or rough sleeping
- Asylum seeker or refugee experience
- Veteran or Armed Forces experience
Working 4 hours per month on a flexible basis, your lived experience will help us design, deliver and improve services for people facing health inequalities across Surrey, Sussex, Kent and Medway.
Main duties of the job
As a Lived Experience Advisor, we will ask you to:
- Share your experiences and views to help improve services
- Attend occasional meetings, either online or in person
- Review documents, information or ideas and provide feedback
- Help us understand what works well and what could be improved
- Treat personal and sensitive information confidentially
Let us know if you need any support to take part. You can contribute in a way that suits you. This might be attending meetings, reviewing documents, completing surveys, or sharing your views in one-to-one conversations or group discussions.
What We Offer
- Travel expenses covered
- Training and support to help you feel confident in the role
- Ongoing support from ABC's Health Inclusion team
- A welcoming and inclusive environment where your views are valued
- A certificate of participation and a reference on request
- The opportunity to influence services and make a real difference to people's experiences
How to Apply
We welcome applications in any format, including:
- A short written expression of interest
- A voice note
- A video message
- An application supported by a community organisation
You can send these to eva.bangova@nhs.net
If you would like support with your application, please let us know and we will be happy to help.
Please tell us
- Which community or lived experience you would like to represent
- Why you'd like to become a lived experience advisor
- Anything else you'd like us to know
About us
Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.
Our Values:-
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We innovate - if we can do something better, we should.
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We are honest - even when it is difficult.
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We care - and put the patient first.
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We are inclusive - we listen and we act.
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We deliver - and were known to like a challenge.
Details
Date posted
03 November 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
B0141-26-0098
Job locations
Horley Health Hub
120 Victoria Road
Horley
Surrey
RH1 1EB
United Kingdom
Job description
Job responsibilities
Services You Could Help Improve
You will help us improve services for people experiencing homelessness, refugees and asylum seekers, Gypsy Roma and Traveller communities, veterans and Armed Forces families.
Veteran \& Armed Forces Service
Supports veterans, serving personnel, reservists and their families. The service helps people access health, care and wider support, providing practical help and guidance when needed.
Sexual Health \& HIV Prevention Service for health Inclusion populations
Provides confidential sexual health advice, HIV testing and support in community settings, helping people access information and services in a safe and welcoming environment.
Smoking Cessation for health inclusion populations
Provides practical support to help people stop smoking, bringing advice and treatment into trusted community settings hwere support is easy to access.
Refugee \& Asylum Seekers Service (RASS)
Supports refugees and asylum seekers to access healthcare and other essential services, helping people get the care and support they need.
Job description
Job responsibilities
Services You Could Help Improve
You will help us improve services for people experiencing homelessness, refugees and asylum seekers, Gypsy Roma and Traveller communities, veterans and Armed Forces families.
Veteran \& Armed Forces Service
Supports veterans, serving personnel, reservists and their families. The service helps people access health, care and wider support, providing practical help and guidance when needed.
Sexual Health \& HIV Prevention Service for health Inclusion populations
Provides confidential sexual health advice, HIV testing and support in community settings, helping people access information and services in a safe and welcoming environment.
Smoking Cessation for health inclusion populations
Provides practical support to help people stop smoking, bringing advice and treatment into trusted community settings hwere support is easy to access.
Refugee \& Asylum Seekers Service (RASS)
Supports refugees and asylum seekers to access healthcare and other essential services, helping people get the care and support they need.
Person Specification
You do not need to:-
Desirable
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- Have professional qualifications
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- Have worked in healthcare or the voluntary sector
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- Have previous experience of committees, advisory groups or interview panels
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- Be confident speaking in large meetings. Support and alternative ways to contribute will be available.
Experience
Essential
- We are looking for people who:
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- Have personal experience of one or more of the communities or services we support
-
- Are willing to share their experiences and perspectives respectfully
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- Want to help improve services for others
-
- Are able to listen to different views and work with a range of people
-
- Can attend occasional meetings or provide feedback in a way that suits them
- We welcome applications from people from all backgrounds and levels of experience.
- Your lived experience is what matters most to us. Person Specification
You do not need to:-
Desirable
-
- Have professional qualifications
-
- Have worked in healthcare or the voluntary sector
-
- Have previous experience of committees, advisory groups or interview panels
-
- Be confident speaking in large meetings. Support and alternative ways to contribute will be available.
Experience
Essential
- We are looking for people who:
-
- Have personal experience of one or more of the communities or services we support
-
- Are willing to share their experiences and perspectives respectfully
-
- Want to help improve services for others
-
- Are able to listen to different views and work with a range of people
-
- Can attend occasional meetings or provide feedback in a way that suits them
- We welcome applications from people from all backgrounds and levels of experience.
- Your lived experience is what matters most to us.
Employer details
Employer name
Alliance for Better Care CIC
Address
Horley Health Hub
120 Victoria Road
Horley
Surrey
RH1 1EB
United Kingdom
Employer's website
https://allianceforbettercare.org/ (Opens in a new tab)
Employer details
Employer name
Alliance for Better Care CIC
Address
Horley Health Hub
120 Victoria Road
Horley
Surrey
RH1 1EB
United Kingdom
Employer's website
https://allianceforbettercare.org/ (Opens in a new tab)
