Graduate Trainee --- Business Operations and Customer Support
Company: Migrate Abroad
Apply here: https://migrateabroad.org/jobs/
About Migrate Abroad
Migrate Abroad provides self-service migration and study abroad planning toolkits for doctors, nurses and students exploring opportunities in Australia, Canada, New Zealand, the UK and the USA.
About the role
We are looking for a Graduate Trainee to support customer enquiries, sales coordination and day-to-day business operations. Working under the guidance of the team, you will learn our products and processes while taking responsibility for assigned tasks.
No previous full-time work experience is required. Internships, volunteering and relevant academic projects are welcome.
Key responsibilities
- Respond to customer enquiries by phone, email and approved digital channels under supervision.
- Learn our planning toolkits and explain product features using approved information.
- Assist with lead tracking, customer follow-ups and sales coordination.
- Keep CRM records, spreadsheets and customer communication logs accurate and up to date.
- Support marketing and outreach activities, including preparing approved communication materials.
- Help prepare routine reports, organise documents and coordinate administrative tasks.
- Provide progress updates, ask for feedback and suggest practical improvements to team processes.
- Handle customer information carefully and escalate complex queries to the appropriate colleague.
What we are looking for
- A completed undergraduate degree in any discipline.
- Clear spoken and written English and a professional approach to customer communication.
- Basic skills in email, spreadsheets and Microsoft Office or Google Workspace.
- Good organisation, attention to detail and reliable follow-up.
- Willingness to learn, accept feedback and work collaboratively.
- An interest in customer service, business operations, sales or international education.
How to apply
Apply on https://migrateabroad.org/jobs/ with your CV and a short note explaining your interest in the role. Include any relevant internships, projects or volunteer experience.
Pay: ₹20,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid time off
Work Location: Remote
