Job Description:
- Company: WeSage BPM
- Job Type: Full-time | Remote
- Experience: Fresher \& Experienced (0--2 years)
- Shift: Graveyard Shift
- Joining: Immediate
Job Overview
WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing remote team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.
Key Responsibilities
- Handle inbound and outbound customer calls
- Understand customer queries and provide accurate, timely solutions
- Maintain a positive and empathetic attitude with customers
- Document customer interactions and update records accurately
- Meet quality, productivity, and performance benchmarksEscalate complex issues to the concerned team when required
- Follow company processes and compliance guidelines
Required Skills \& Qualifications
- Excellent verbal and written communication skills
- Comfortable working in graveyard/night shifts
- Basic computer knowledge and typing skills
- Ability to work independently in a remote environment
- Customer-oriented mindset with good listening skills
- Freshers are welcome; prior BPO/customer service experience is a plus
What We Offer
- 100% Remote work opportunity
- Professional work environment
- Skill development and career growth
- Supportive team and management
- Competitive compensation
- 5 Days work week
- Paid overtime
How to Apply : Call / WhatsApp: +91 8460001175
Email your CV: [email protected]
Tag someone who's looking for a work-from-home opportunity!
Pay: ₹15,000.00 - ₹24,000.00 per month
Work Location: Remote
