Program Manager, Operations & Delivery
Classboxes Technologies Pvt, Ltd. ·
CT

Program Manager, Operations & Delivery

Classboxes Technologies Pvt, Ltd. · Handel
Posted 08.10.2026
Gehalt INR25,000 - 49,999
StandortN / A
Arbeitsplatz N/A, Remote
Vertrag Nicht zutreffend · Vollzeit
Codierung Bitwarden Jira Google Sheets Queueing theory GNewSense

Verantwortlichkeiten

You run delivery, documentation and access across the team. You do not write code.

Delivery

  • Run the Monday planning call and keep each builder's task queue in priority order
  • Turn the founder's specs and decisions into clear, dated tasks with one owner each
  • Track blockers daily and chase them until they close
  • Send the founder a short weekly status: planned, shipped, slipped and why
  • Keep a list of decisions waiting on the founder, and get them answered

Dokumentation

  • Hold every system to our documentation standard, with a second person signing off
  • Collect handover documents whenever someone joins, changes role or leaves
  • Keep the operations register current: projects, owners, queues and repositories

Access and accounts

  • Keep the credentials register and access list up to date, recording where secrets live, never the secrets themselves
  • Run onboarding and offboarding access checklists on the day they are needed
  • Schedule key rotation with engineering after every exit and every 90 days

People and cadence

  • Collect daily updates from each owner against their written targets
  • Flag missed targets early, with facts, to the founder and HR
  • Help HR set 30, 60 and 90-day targets for new hires and schedule reviews

Tools and vendors

  • Track software subscriptions, renewals and cancellations
  • Send payroll and expense inputs to our outside accountant each month

30, 60 and 90-day targets

By day 90, delivery runs on a weekly rhythm without the founder chasing anyone.

By

Target

Day 30

Operations register fully filled in: every repository, owner, vault entry and access level recorded

Day 30

Monday planning and daily owner updates running every week

Day 60

Every live system documented and signed off by a second person

Day 60

Onboarding and offboarding run from checklists, with no access left open after an exit

Day 90

Current launch milestones on schedule, or slips flagged at least a week ahead

Day 90

Monthly report to the founder: work planned against work shipped, by owner

Anforderungen

We hire for organisation and follow-through, not coding skill.

Must have

  • 2 or more years running projects or operations for a software, e-commerce or agency team
  • Able to read a technical spec and break it into tasks, without writing code yourself
  • Clear, concise written English: status updates people act on
  • Daily use of a task tool such as Notion, ClickUp, Jira or Asana, and Google Sheets
  • Persistent follow-up: you chase a blocker until it closes
  • Comfortable working remotely with a founder based in Canada

Nice to have

  • Shopify or e-commerce operations experience
  • Experience running a password manager for a team, such as Bitwarden or 1Password
  • Familiarity with GoHighLevel or marketing automation tools
  • Early-stage startup experience

This role is not

  • A developer role: you coordinate engineers, you do not build
  • An HR generalist role: you support HR on targets and reviews only

A strategy role: the founder sets priorities, and

Pay: ₹25,000.00 - ₹49,999.00 per month

Arbeitsort: Remote

Ähnliche Jobs

Ihr nächster Job beginnt hier!

Melden Sie sich bei PikaJob an, um personalisierte Empfehlungen zu erhalten.