Descrição do trabalho
Remoto: Trabalho híbrido
French-speaking role in Braga, Portugal. €930 per month (gross). Relocation support included.At a glanceLocation: Braga, PortugalWork model: On-siteLanguages: FrenchSalary: €930 per month (gross)Start: 12 NovRelocation: supported - details belowPerks worth knowing aboutPrivate Health CoverAbout the roleThis is a hybrid customer service position based in Braga, Portugal, with a leading Outsourcing/BPO partner. The role involves responding to customer inquiries via multiple communication channels and ensuring customers receive accurate, timely, and professional support. The representative helps resolve issues, fosters positive relationships, and contributes to overall customer satisfaction and team objectives. Monday to Friday: 07:00AM - 07:00PM (Rotational shifts). Saturday: 08:00 AM - 03:00 PM.What you'll doThis is a hybrid customer service position based in Braga, Portugal, with a leading Outsourcing/BPO partner. The role involves responding to customer inquiries via multiple communication channels and ensuring customers receive accurate, timely, and professional support. The representative helps resolve issues, fosters positive relationships, and contributes to overall customer satisfaction and team objectives. Monday to Friday: 07:00AM - 07:00PM (Rotational shifts). Saturday: 08:00 AM - 03:00 PM. 2 days off: Sunday and 1 rotational day Please note that for Braga positions, candidates must have C2/Native-level French with no accent. Otherwise, we will not be able to proceed with their application. Candidates located outside this area, or those requiring relocation, will not be considered, as no relocation package is offered for the Braga positionsWhat we're looking forNative or fluent in French (C2) with strong written and verbal skillsFluent in English (minimum B2) to work with internal teams and systemsPrior customer service experience is advantageous but not requiredStrong communicator who can multitask, learn systems quickly, and work collaboratively in a BPO environmentSalary€930 per month (gross)BenefitsUp to 155€ per month productivity bonusFood allowance (7,63€ per working day)Health insurance since day 1 upon monthly payment (but the candidates need to already have NIF and NISS, if not, they first need to take care of it, as this data is mandatory to enroll them in health insurance). Free after 6 months of contractRelocation supportPlease note that candidates must already be residing in Portugal, as relocation is not offered for this remote positionWhy Portugal?Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.How the process worksA short introductory call with CloserHire, around 30 minutesInterview with the companyOffer, then we help with the paperwork and, where relevant, the moveFrom application to starting on the ground usually takes around five weeks.CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.#J-18808-Ljbffr
